Project Manager, Virtual Assistant, Customer Success, Assist

Sha-an

700/mo
Accra, Ghana
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and adaptable professional with a background in engineering and hands-on experience in project coordination, operations support, and administrative functions within not-for-profit and international work environments. Skilled in supporting cross-functional teams, managing documentation and reporting, coordinating schedules, and ensuring smooth day-to-day operations. Brings strong communication skills, proficiency in Microsoft Office and digital collaboration tools, and the ability...

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
LiveChatIntermediate

Content & Writing

Blog WritingIntermediate
CopywritingIntermediate
Technical WritingIntermediate
Creative WritingIntermediate
Email CopywritingIntermediate
ScriptwritingIntermediate

Data & Analytics

Design & Creative

CanvaAdvanced
Logo DesignIntermediate
CapCutIntermediate
Video EditingIntermediate

E-commerce & Marketplace

TikTok ShopIntermediate
ShopifyBeginner
Amazon FBABeginner
eBayBeginner

Marketing & Growth

Google AdsIntermediate
TikTok AdsIntermediate
Content MarketingIntermediate
Email MarketingIntermediate
LinkedIn AdsBeginner
HubSpotBeginner

Sales & Business Development

B2B SalesIntermediate
NegotiationIntermediate
Account ManagementIntermediate
Lead GenerationIntermediate
Cold CallingIntermediate
Zoho CRMIntermediate

Work Experience

Programs Director

Sung Foundation

Dec 2022 - Dec 2025

Job Responsibilities:

Coordinated community development initiatives and educational programs. Managed project budgets ensuring resources were effectively utilized. Collaborated with stakeholders to enhance program outcomes and reach. Coordinated and implemented program activities, ensuring timely delivery in line with organizational objectives. Monitored and evaluated program performance, collecting and analyzing data...

Live Chat SupportEmail SupportCopywritingCreative WritingEmail MarketingProposal WritingNegotiationAccount Management

Consultant

A&A Consult

May 2024 - May 2025

Job Responsibilities:

Improved administrative efficiency by standardising documentation, reporting templates, and file management processes, leading to smoother information flow across teams. Acted as a key communication link between clients, internal teams, and external stakeholders, ensuring alignment on objectives, timelines, and expectations. Assisted in data collection, analysis, and reporting to support decision-...

Email SupportSocial Media SupportCopywritingTechnical WritingCreative WritingEmail CopywritingExcel (Advanced)Google Sheets (Advanced)Logo DesignCapCut

Aeronautical Engineering Intern

Shenyang Machine Tool Corporation

Jul 2019 - Sep 2019

Job Responsibilities:

Observed and practiced the use of manufacturing tools .

Excel (Advanced)Zoho CRM

Data Entry Specialist

Africa World Airlines

Jan 2019 - Feb 2019

Job Responsibilities:

Input the details from previous flights information. File Documentation.

LiveChatCopywritingExcel (Advanced)Google Sheets (Advanced)Presentation Design

Quick Stats

Age30 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Certifications

Alx Virtual Assistant Course
Excelerate Entrepreneurship and Innovation Course
NxL Youth Empowerment Program