Merchandise Manager and E-commerceMerchandise Manager and E-commerce

Key Achievements:

• Supported daily restaurant operations, including food preparation, order handling, kitchen organization, and dishwashing • Prepared ingredients and assisted with the preparation and assembly of menu items in a fast-paced kitchen environment • Processed and coordinated customer orders while ensuring accurate and timely service • Maintained clean, organized, and hygienic kitchen and service areas throughout daily operations • Managed multiple operational tasks simultaneously during busy service periods, prioritizing efficiency and workflow continuity • Collaborated with kitchen and service staff to coordinate daily activities and maintain smooth restaurant operations

Key Achievements:

● Managed independent tutoring services for children and adult learners in an international environment ● Designed personalized learning plans based on individual student needs, goals, and performance levels ● Handled scheduling, communication, and long-term client relationships independently ● Adapted teaching methods across different age groups and cultural backgrounds ● Provided structured learning progress tracking and continuous feedback to clients

Key Achievements:

● Supported daily operations in a child-focused customer service environment ● Ensured a safe, organized, and structured environment for children and parents ● Assisted with customer service, activity coordination, and operational tasks during peak hours ● Worked in a fast-paced multilingual environment requiring communication and adaptability

Key Achievements:

● Coordinated merchandise replenishment and NOS (Never-Out-of-Stock) processes for retail stores and outlets across Strellson, JOOP!, and Windsor brands ● Maintained and updated inventory, merchandise, and customer data using SAP ERP systems, ensuring accuracy across operational workflows ● Supported new product implementation and seasonal planning through data analysis and preorder coordination ● Prepared commercial reports and analytical overviews for B2B clients across multiple fashion brands ● Executed daily SAP transactions including stock control, merchandise updates, and customer-related operations ● Managed weekly stock uploads and maintained product availability across the company’s B2B platform ● Analyzed large datasets using SAP and Excel to support reporting and operational decision-making processes ● Supported customer service operations by resolving data discrepancies and processing client-related requests ● Collaborated with merchandising and commercial teams during operational and promotional activities