Customer Service Representative / Sales Support / TechnicalCustomer Service Representative / Sales Support / Technical
Ruel
ID Verified$699
per month
($4/hour)
Profile Description
I am a dedicated, adaptable, and results-driven professional with extensive experience in customer service, technical support, e-commerce, sales, collections, recruitment, and administrative support. I have strong communication, problem-solving, multitasking, and organizational skills, with hands-on experience using Shopify, Gorgias, Zendesk, Freshdesk, HubSpot, Microsoft Office, and Google Workspace. I am a fast learner, detail-oriented, and committed to delivering high-quality work and excelle...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Virtual Assistance & Admin
Sales & Business Development
Work Experience
Service Provider
Five Lakes Law Group
Sep 2025 - Sep 2026
Key Achievements:
As a Live Chat Support Specialist at Five Lakes Law Group, I handled customer inquiries related to debt relief and debt consolidation programs through live chat. My responsibilities included assisting potential and existing clients, providing accurate information about available services, addressing concerns, qualifying leads, and guiding clients through the initial consultation process. I maintained professionalism, empathy, and confidentiality while ensuring timely responses, accurate documentation, and excellent customer service.
Email and Chat Sales Support
Transparent BPO Inc.
Aug 2023 - Sep 2025
Key Achievements:
Provide friendly, efficient email and chat support, assisting customers with product info, sales guidance, and issue resolution. I ensure a positive experience by answering inquiries promptly, driving sales, and delivering excep
Customer Service Representative
TaskUs
Mar 2021 - Jul 2023
Key Achievements:
Provide friendly, efficient support, resolving member issues and answering inquiries. I ensure a positive experience by delivering exceptional service, troubleshooting problems, and building trust with every interaction.
Technical Support Specialist
Concentrix Philippines
Jul 2019 - Dec 2020
Quick Stats
Education
Certificate
System Technology Institute
2007 - 2009
Bachelor's Degree
Pamantasang Lungsod ng Valenzuela
2004 - 2007