Virtual Assistant/ SEO

Ruby

ID Verified
1,000/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Detail-oriented Virtual Assistant and Team Lead with over 8 years of experience supporting digital marketing, SEO, and customer service operations. Proven expertise in team management, recruitment and onboarding, content review, link building, and data management for SaaS and iGaming industries. Former customer service and technical support professional with excellent communication skills. Highly organized, adaptable, and collaborative, with a strong commitment to quality, efficiency, and cont...

Skills & Expertise

Virtual Assistance & Admin

Data EntryAdvanced
JiraAdvanced
AirtableIntermediate
TrelloIntermediate
Monday.comBeginner

Specialized Skills

OnboardingAdvanced

Sales & Business Development

Marketing & Growth

Human Resources

TimekeepingAdvanced
RecruitmentAdvanced

E-commerce & Marketplace

WordPressAdvanced

Customer Success

Live Chat SupportIntermediate
Technical SupportIntermediate
ZendeskIntermediate
LiveChatIntermediate

Work Experience

Virtual Assistant/Team Lead

Traffic Lab

Mar 2021 - Feb 2026

Job Responsibilities:

Collecting casino data and adding it to the system Facilitate new staff recruitment and the onboarding process Assign daily tasks and ensure timely updates of promotions Review and approve content for accuracy, compliance, and brand consistency Coordinating with the manager to implement content changes Monitor workflow, track progress, and resolve issues to meet tight deadlines Train and guide tea...

Data EntryJira

Outreach Communications Virtual Assistant

Accelerate Agency

Jul 2020 - Jan 2024

Job Responsibilities:

Link Building - searching websites using Pitchbox Posting Jobs in GoHire for writers and editors, checking test results Sending pitches to the domain and sending follow-ups Checking the anchor text and clients’ URLs is hyperlinked

AirtableEmail ManagementMonday.com

Virtual Assistant

Keywave Digital

Mar 2021 - Dec 2022

Job Responsibilities:

Link Building - Searching for websites through [link hidden] and posting comments including anchor text and URL

Virtual Assistant/ Team Lead

Authority Builders

Mar 2018 - Oct 2020

Job Responsibilities:

Manages a group of Virtual Assistants to ensure targets set by management are met through strategic planning and rigorous coaching; reviews outputs to ensure the utmost quality; maintains timesheets Lead Generator and Editor of articles, making sure that the anchor text and clients’ URL is hyperlinked Orders contents from writers

TrelloEmail Management

Virtual Assistant

Highjump Digital

Sep 2019 - Mar 2020

Job Responsibilities:

Edits blog contents like text formats and insert relevant images and links Creates citation and directories to promote site to improve search engine rankings Reviews articles and edit live links to ensure client’s anchor texts and websites are associated accordingly Orders contents from writers

Email Management

Operations Customer Service Representative

Alorica

Jun 2016 - Apr 2018

Email Management

Technical Chat Support

Sixeleven Global Teleservices

Aug 2013 - Jun 2016

Job Responsibilities:

August 2013 to June 2016 Technical Chat support “MagicJack” Escalation (Tier 2) Technical, Billing and Product Inquiry service for MagicJack customers Handles unresolved problem being transferred from TECH skill (tier 1) March 2013 to August 2013 Technical Chat support “MagicJack” TECH skill (Tier 1) Technical, Billing and Product Inquiry service for MagicJack customers

Quick Stats

Age40 years
GenderFemale
English LevelFluent
ID VerificationVerified