Virtual AssistantVirtual Assistant
Rosabell
800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since December 2025
Profile Description
Results-driven Operations and Administrative Specialist with 4+ years of experience optimizing processes, improving service delivery, and driving measurable operational efficiency. I excel in streamlining workflows, enhancing communication systems, and leveraging data to support decision-making. Known for improving accuracy, reducing turnaround time, and strengthening team operations, I bring structure, clarity, and results to fast-paced environments.
Top Skills
Excel (Advanced) · 5 yearsGoogle Sheets (Advanced) · 4 yearsContent Strategy · 3 yearsData Visualization · 3 yearsSocial Media Analytics · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Ticket ManagementAdvanced
Social Media SupportIntermediate
Live Chat SupportBeginner
ZendeskBeginner
LiveChatBeginner
Data & Analytics
Excel (Advanced)Expert
Google Sheets (Advanced)Advanced
Data VisualizationAdvanced
Power BIIntermediate
Design & Creative
FigmaBeginner
CanvaBeginner
CapCutBeginner
Sales & Business Development
SalesforceIntermediate
Zoho CRMIntermediate
Marketing & Growth
Content StrategyAdvanced
Social Media AnalyticsAdvanced
ChatGPT for MarketingBeginner
Finance & Accounting
QuickBooksIntermediate
FreshBooksIntermediate
BookkeepingBeginner
Content & Writing
Blog WritingIntermediate
Work Experience
Operations Specialist
FlyFlat
Apr 2025 - Present
FreshBooks
Quick Stats
Age27 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified
Portfolio
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Certifications
Data analytics
Virtual Assistant
Education
Certificate
Sonek Data School
2022 - 2023
Certificate
ALX Virtual Assistant
2022 - 2022
Bachelor's Degree
Mount Kenya University
2017 - 2020