Rosabell

Virtual Assistant

Rosabell

800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Operations and Administrative Specialist with 4+ years of experience optimizing processes, improving service delivery, and driving measurable operational efficiency. I excel in streamlining workflows, enhancing communication systems, and leveraging data to support decision-making. Known for improving accuracy, reducing turnaround time, and strengthening team operations, I bring structure, clarity, and results to fast-paced environments.

Top Skills

Excel (Advanced) · 5 yearsGoogle Sheets (Advanced) · 4 yearsContent Strategy · 3 yearsData Visualization · 3 yearsSocial Media Analytics · 3 years

Skills & Expertise

Customer Success

Social Media SupportIntermediate
Live Chat SupportBeginner
Ticket ManagementAdvanced
ZendeskBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Expert
Data VisualizationAdvanced
Power BIIntermediate
Google Sheets (Advanced)Advanced

Design & Creative

FigmaBeginner
CanvaBeginner
CapCutBeginner

Sales & Business Development

SalesforceIntermediate
Zoho CRMIntermediate

Marketing & Growth

ChatGPT for MarketingBeginner
Content StrategyAdvanced
Social Media AnalyticsAdvanced

Finance & Accounting

QuickBooksIntermediate
BookkeepingBeginner
FreshBooksIntermediate

Content & Writing

Blog WritingIntermediate

Work Experience

Operations Specialist

FlyFlat

Apr 2025 - Present

FreshBooks

Quick Stats

Age26 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified
Portfolio
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Certifications

Data analytics
Virtual Assistant

Education

Certificate

Sonek Data School

2022 - 2023

Certificate

ALX Virtual Assistant

2022 - 2022

Bachelor's Degree

Mount Kenya University

2017 - 2020