Business Development SpecialistBusiness Development Specialist
Rodrigo
ID Verified$1,600
per month
($9/hour)
Profile Description
Results-driven Sales Representative with over 20 years of experience in outbound and inbound sales, account management, customer service, and business development across the telecommunications, technology, healthcare, and BPO industries. Proven ability to generate leads, build long-term client relationships, exceed sales targets, and deliver exceptional customer experiences. Passionate about understanding customer needs and providing value driven solutions that increase revenue and customer sati...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
E-commerce & Marketplace
Human Resources
Sales & Business Development
Work Experience
Outbound Sales Representative
Ledisa
May 2026 - Jul 2026
Key Achievements:
● Provided excellent service to all US senior citizens depending on their medical needs. ● Assisted the customers in availing the right solution that they are looking for. ● Assisted customers in getting the right medicine patch depending on their needs. ● Ensuring that we provide the right solutions on every customer that we engage on a daily basis.
Outbound Sales Representative
Rejuvacare
Mar 2026 - May 2026
Key Achievements:
● Provided excellent service to all US senior citizens depending on their medical needs. ● Assisted the customers in availing the right solution that they are looking for. ● Provides exemplary customer service to provide a good customer relationship. ● Provides the right options of supplements depending on their current needs.
Product Specialist (Account Executive)
Nooro
Jan 2025 - Jan 2026
Key Achievements:
● Assisted customers in selecting products that best addressed their health and wellness needs. ● Educated customers on product benefits and features to improve purchasing confidence. ● Resolved account access and system-related concerns. ● Build strong customer relationships through personalized service. Consistently provided outstanding customer support throughout the buying process. ● Collaborated with internal teams to ensure customer satisfaction and timely issue resolution.
Sales Advisor (MSP Account Manager)
Concentrix
Mar 2021 - Nov 2024
Key Achievements:
● Managed inbound sales inquiries and customer accounts. ● Recommended hardware and software solutions based on customer requirements. ● Generated revenue through consultative selling and product recommendations. ● Processed customer orders accurately while ensuring high customer satisfaction. ● Maintained long-term relationships with existing business clients. ● Provided assistance in securing Microsoft License to all of my clients depending on their end user’s request.
Tier 1 Technical Support Advisor
Pearson Revel (Concentrix)
Nov 2019 - Feb 2021
Key Achievements:
Delivered technical assistance to students and instructors. Maintained exceptional customer satisfaction through timely problem resolution.
Junior Recruiter
TechLink Systems
Mar 2019 - Sep 2019
Key Achievements:
● Sourced and screened qualified candidates for various industries. ● Coordinated interviews and managed candidate pipelines. ● Worked closely with hiring managers to fulfill recruitment requirements.
Client Account Manager
Acquire BPO
Dec 2018 - Feb 2019
Key Achievements:
● Managed business accounts for telecommunications services. ● Build strong client relationships while identifying opportunities for account growth. ● Promoted internet, cloud storage, and communication solutions.
Tier 1 Technical Support Representative
Genpact
Sep 2017 - Dec 2018
Key Achievements:
● Delivered technical support for business customers. ● Diagnosed and resolved hardware, software, and connectivity issues. ● Ensured high first-call resolution rates.
Sales Representative
Acquire BPO
Jul 2016 - Jul 2017
Key Achievements:
● Conducted outbound sales for an Australian travel club. ● Generated new memberships through consultative selling. ● Consistently met sales and productivity targets.
Customer Care Specialist (Bell Canada)
Concentrix
Mar 2012 - Jun 2016
Key Achievements:
● Assisted customers with television, internet, and phone services. ● Provided technical troubleshooting and account support. ● Promoted additional products and service upgrades through upselling.
Outbound Sales Specialist
Vision X Global Solutions
Sep 2006 - Feb 2012
Key Achievements:
● Sold telecommunications services for Vonage. ● Build customer relationships through effective outbound sales strategies. ● Consistently achieved sales performance goals.
Outbound Sales Representative
ICT Marketing Services
Mar 2005 - Apr 2006
Key Achievements:
● Sold HSBC financial products through outbound calling. ● Qualified leads and converted prospects into customers.
Outbound Sales Rep
Vision X Incorporated
Aug 2003 - Jan 2005
Key Achievements:
● Conducted outbound sales campaigns for AT&T Long Distance. ● Generated new customers through proactive prospecting.