RICHARD

Virtual Assistant and Social Media Manager

RICHARD

300/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results driven Social Media Manager with over five years of experience managing and growing multiple client social media accounts across; Facebook Instagram and TikTok. Skilled in content strategy, trend analysis, Canva design and data driven growth. Passionate in creating engaging visuals crafting viral captions and optimizing posting schedules to maximize reach and engagement Proven ability to manage several brands simultaneously while maintaining consistent voice creativity and measurable re...

Top Skills

Social Media Support · 7 yearsEmail Support · 5 yearsFacebook Marketplace · 5 yearsCanva · 4 yearsLive Chat Support · 4 years

Skills & Expertise

Content & Writing

SEO Content WritingAdvanced

Customer Success

Social Media SupportExpert
Email SupportExpert
Live Chat SupportAdvanced
LiveChatAdvanced
Phone SupportAdvanced
Customer.ioAdvanced
CrispIntermediate

Design & Creative

CanvaAdvanced
CorelDRAWIntermediate
CapCutIntermediate
Social Media GraphicsIntermediate

E-commerce & Marketplace

Facebook MarketplaceExpert
DropshippingIntermediate

Marketing & Growth

SEO (Technical & Content)Advanced
Google AdsIntermediate
Content MarketingIntermediate
Meta Ads (Facebook/Instagram)Intermediate
ConvertKitIntermediate
ChatGPT for MarketingBeginner

Sales & Business Development

Account ManagementIntermediate
Lead GenerationBeginner

Work Experience

Social Media Manager and Content Strategist

BrightWave Media Agency

Jan 2020 - Jul 2025

Key Achievements:

Managed and grew social media accounts for 8 clients across Facebook, Instagram and TikTok, increasing total follower base by over 150 percent within one year Created and implemented monthly content calendars aligned with each client’s brand goals and tone Designed high quality graphics and short videos using Canva to maintain consistent branding and visual appeal Researched trends and viral formats to keep content fresh and engaging across multiple industries Analyzed analytics reports to track engagement rates, reach, and conversion results, adjusting strategy to maximize performance Conducted monthly client meetings to present insights, discuss growth strategies, and refine content plans

SEO Content WritingEmail SupportSocial Media SupportLive Chat SupportLiveChatCustomer.io

Quick Stats

Age25 years
English LevelConversational
ID VerificationNot verified

Certifications

Meta Social Media Marketing Professional Google Digital Marketing and E Commerce Certification – Google