Customer Service Representative and Administrative AssistantCustomer Service Representative and Administrative Assistant
Rejane
ID Verified1,000/mo
Cagayan de Oro, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since July 2026
Profile Description
I am a Customer Support Specialist with over 8 years of experience providing excellent customer service across the automotive, e-commerce, and healthcare industries. I have handled customer inquiries through phone, email, and chat while consistently meeting KPIs for AHT, productivity, and CSAT. I'm experienced with Zendesk, Shopify, Google Workspace, and other web-based tools. I pride myself on staying calm under pressure, solving problems efficiently, and delivering a positive customer experien...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Email SupportExpert
Ticket ManagementExpert
Live Chat SupportAdvanced
ZendeskAdvanced
Social Media SupportIntermediate
Data & Analytics
Design & Creative
CanvaBeginner
E-commerce & Marketplace
Marketing & Growth
YouTube Channel ManagementBeginner
ThreadsBeginner
Specialized Skills
Telehealth SupportBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Monday.comBeginner
AsanaBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Email ManagementBeginner
Meeting CoordinationBeginner
Research & Information GatheringBeginner
Work Experience
Customer Service Representative and Administrative Assistant
Satori Continuum LLC
Dec 2024 - Present
Data EntryAsanaEmail ManagementExecutive Assistant ServicesPersonal Assistant ServicesMeeting CoordinationResearch & Information GatheringCalendlyMonday.comCalendar Management
Sr. Customer Service Representative
Quantified Commerce
Oct 2023 - Aug 2024
Phone SupportLive Chat SupportZendeskEmail SupportTelehealth SupportData EntryMeeting Coordination
Customer Service Representative
SupportZebra
May 2017 - Aug 2023
Phone SupportTicket ManagementLive Chat SupportEmail SupportShopifyMeeting CoordinationData Entry
Quick Stats
Age31 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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