E-commerce Account SpecialistE-commerce Account Specialist
P.V.
ID Verified$700
per month
($4/hour)
Profile Description
With over two years of experience in back-end support and administrative tasks, I specialize in optimizing e-commerce operations to ensure products are visible and accessible to customers on platforms like Shopify and Walmart. My expertise includes product listing, product optimization, copywriting, category path management, variations, customer support and other back-end tasks to ensure accurate and visible product listings. I am skilled at streamlining workflows, maintaining data accuracy, an...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Work Experience
Account Specialist
Sellcord
Aug 2024 - Present
Job Responsibilities:
Identify and resolve issues with unpublished content, errors, discoverability rates, and hijacking cases. Optimize category assignments for improved search relevance and customer alignment. Update and optimize product descriptions, titles, and specifications for accuracy and SEO. Oversee the creation, maintenance, and performance tracking of product listings. Standardize and correct product variat...
Appointment Setter
YouGlow Aesthetics
Sep 2023 - Aug 2025
Job Responsibilities:
Make outbound calls to confirm, reschedule, and rebook client appointments, ensuring optimal scheduling efficiency. Send follow-up emails and SMS reminders to clients for appointment confirmations and pre-session notifications. Maintain accurate and up-to-date records of client bookings, cancellations, and inquiries in the scheduling system. Provide professional and friendly customer service, addr...
Account Specialist
Pet House
Apr 2023 - Sep 2024
Job Responsibilities:
Upload, update, and organize product listings, including descriptions, pricing, and images. Monitor and fulfill orders, coordinate shipping, and handle returns or refunds. Respond to customer inquiries via email or chat, and resolve issues related to orders or the store. Track stock levels and update inventory to prevent over-selling or out-of-stock items.
Distributor Major Customer Specialist
Right Goods South Operations Inc.
Mar 2022 - Mar 2024
Job Responsibilities:
Handled Regional Key Accounts, Cash and Carry Budget Supermarkets and HORECAs in Greater Manila Area. Achieved 8% growth vs 4% target for the year 2023 vs 2022 Responsible for Trade Executions of Annual Programs and initiatives by checking full execution and spotting opportunities through store check. Market penetration of over 80 new products and promo packs launched in 2022-2023. Ensure trade ex...
Quick Stats
Education
Bachelor's Degree
Centro Escolar University
2011 - 2016