Executive Assistant | Business Operations | Project CoordinaExecutive Assistant | Business Operations | Project Coordina
Princess
$1,600
per month
($9/hour)
Profile Description
I help busy executives and business owners stay organized, productive, and focused on growth by providing reliable executive and operational support. With over 3 years of experience, I specialize in calendar and inbox management, project coordination, CRM management, client communication, lead management, and administrative operations. I'm proactive, detail-oriented, and resourceful, taking ownership of tasks and ensuring nothing falls through the cracks. I adapt quickly to new tools and process...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
Finance & Accounting
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Administrative Assistant / Operations Support
Plantingwins
Feb 2024 - Jan 2026
Key Achievements:
Managed inbox and handled 30–50 daily emails, improving response time to under 2 hours and ensuring consistent client communication ● Created and optimized blog content based on marketing research, contributing to increased website traffic and audience engagement ● Created and optimized blog content based on marketing research, contributing to increased website traffic and audience engagement ● Designed and launched SEO-optimized landing pages, increasing web traffic by 25–40% and improving user experience and conversion flow ● Produced graphic content for email and social media campaigns, increasing click-through rates by 1.5% and email open rates by 14.5% ● Maintained accurate records through data entry and document organization, achieving 98–100% data accuracy across files and databases ● Streamlined administrative processes by organizing workflows and documentation, reducing repetitive tasks and improving team efficiency
Lead Generation Specialist
Wallace Wong Agency
Sep 2023 - Feb 2024
Key Achievements:
Managed client inboxes and prioritized high-value communications to improve response efficiency ● Maintained and updated 300+ lead records using Agency Zoom CRM, ensuring accurate tracking and follow-ups ● Conducted 80–100 outbound calls daily to qualify leads and secure 2–3 appointments per day ● Streamlined CRM and database organization, reducing retrieval time and improving team productivity Customer Service Representative
Customer Service Representative
Sutherland Global Inc.
Jan 2023 - Sep 2023
Key Achievements:
Handled 70–80 inbound calls daily while resolving customer concerns with accuracy and professionalism ● Managed escalated concerns and maintained detailed CRM records for efficient follow-ups and issue resolution ● Supported customer service operations through documentation and