Pauline

Virtual assistant, Data entry, Customer care , sale

Pauline

ID Verified
1,000/mo
Nairobi, Kenya
Looking for Full-time
7 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am experienced customer and administrative professional with a strong background in hospitality, insurance ,retail and office administration . Skilled in customer relations, data management , communication and office coordination . Proven ability to work under pressure , maintain confidentiality and deliver excellent customer service while supporting business operations.

Skills & Expertise

Sales & Business Development

Real Estate Operations

AirbnbAdvanced

Design & Creative

CanvaAdvanced
Adobe PhotoshopIntermediate
Adobe InDesignIntermediate
Adobe XDBeginner
Logo DesignBeginner

Data & Analytics

Customer Success

Content & Writing

Work Experience

Guarantee of payments

CIGNA

Aug 2021 - Feb 2022

Job Responsibilities:

Processed patient billing information and updated medical records

Data EntryDocument ManagementCalendlyEmail ManagementCalendar ManagementCold Email OutreachAccount ManagementEmail Support

Administrative Assistant

Royal Atlantis

May 2015 - Mar 2016

Job Responsibilities:

Handled data entry ,prepared correspondence and coordinated meetings

Calendar ManagementExecutive Assistant ServicesEmail ManagementPersonal Assistant ServicesTravel PlanningResearch & Information GatheringDocument ManagementCalendlyData EntryMeeting Coordination

Shop Steward

Tamarind Group

Nov 2013 - Mar 2015

Job Responsibilities:

Provided customer assistance and handled merchandise sales and stock taking

Research & Information GatheringDocument ManagementData EntryEmail ManagementCalendar ManagementAccount ManagementSales Funnel ManagementAdobe PhotoshopAdobe XDAdobe InDesign

Administrative Assistant

Smart Group Kenya

Jan 2013 - Aug 2013

Job Responsibilities:

Processed account updates ,payments and customer information.

Excel (Advanced)Email SupportPhone SupportGoogle Sheets (Advanced)Sales Funnel ManagementEmail ManagementExecutive Assistant ServicesCalendlyDocument ManagementResearch & Information Gathering

Receptionist

Platinum Creditors

Apr 2012 - Oct 2012

Job Responsibilities:

I welcomed clients , managed phone calls and also provided administrative and reception support.

Calendar ManagementTravel PlanningData EntryExecutive Assistant ServicesEmail ManagementMeeting CoordinationDocument ManagementAccount ManagementSales Funnel ManagementExcel (Advanced)

Quick Stats

Age36 years
GenderFemale
English LevelFluent
ID VerificationVerified