John

Customer Service Representatives || Medical Biller

John

ID Verified
1,200/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Medical Coding: Knowledge of ICD-10, CPT, and HCPCS codes. Claim & Denial Management: Submitting claims, tracking insurance payouts, and appealing rejections. Billing Software & EHR: Proficiency in platforms like Kareo, Epic, or eClinicalWorks. High Attention to Detail: Spotting financial or data entry errors instantly. Software & Spreadsheets: Advanced use of Excel, Google Sheets, and databases. Confidentiality & Integrity: Managing highly sensitive personal and financial data. A/R & A/P Ma...

Top Skills

Accounts Payable/Receivable · <1 yearBookkeeping · <1 yearBudget Management · <1 yearC# (.NET Core) · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner

Data & Analytics

Python (Pandas/NumPy)Beginner
Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Finance & Accounting

BookkeepingBeginner
Accounts Payable/ReceivableBeginner
Financial ReportingBeginner
Budget ManagementBeginner

Software Development

JavaScript (ES6+)Beginner
HTML5/CSS3Beginner
Python (Django/FastAPI)Beginner
Java (Spring Boot)Beginner
C# (.NET Core)Beginner

Work Experience

Process Associate

Knackglobal

May 2025 - Jun 2026

Email SupportPhone SupportBookkeepingFinancial ReportingAccounts Payable/ReceivableBudget Management

Customer Service Representatives

Concentrix

Aug 2023 - Mar 2025

Accounts Payable/ReceivableBookkeepingTechnical SupportGoogle Sheets (Advanced)Financial ReportingExcel (Advanced)

Quick Stats

Age24 years
English LevelFluent
ID VerificationVerified

Certifications

HIPAA CERTIFIED

Education

Bachelor's Degree

City College of Angeles

2022 - 2026