Customer Service RepresentativeCustomer Service Representative
Normalyn
ID Verified600/mo
Mexico,Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$600
per month
($3/hour)
Member since June 2026
Profile Description
I worked as CSR for more than 7 years. I did inbound, outbound, chat and email supported. I assisted customers from US with Account Management, Billing, Orders, Activations, Payments, Troubleshooting and Escalations. I was consistently heating our goal for Customer Satisfaction and Sales.
Top Skills
Phone Support · 7 yearsB2C Sales · 5 yearsTechnical Support · 5 yearsCold Calling · <1 yearEmail Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Technical SupportExpert
Live Chat SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
ZendeskBeginner
LiveChatBeginner
Sales & Business Development
B2C SalesExpert
Cold CallingBeginner
Warm Outreach & Appointment SettingBeginner
Work Experience
Sales Tech Expert
Asurion
Jul 2025 - Dec 2025
Phone SupportTechnical SupportB2C Sales
Quick Stats
Age39 years
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified