Nobe

E-commerce, Customer Service and Sales Support Specialist

Nobe

880/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Most recently, I worked as a Customer Care Ambassador handling voice, chat, and email support. In this role, I was responsible for assisting customers, addressing their concerns, providing appropriate solutions, and ensuring a positive customer experience. This experience also helped me become more adaptable and comfortable handling different communication channels. I consider myself a hardworking, organized, and customer-focused person. I’m also a quick learner, and I’m always willing to impro...

Top Skills

Phone Support · 5 yearsB2C Sales · 2 yearsEmail Support · 2 yearsLive Chat Support · 2 yearsSalesforce · 2 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate
Ticket ManagementBeginner
CrispBeginner
LiveChatBeginner

E-commerce & Marketplace

ShopifyBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
GorgiasBeginner

Sales & Business Development

B2C SalesIntermediate
SalesforceIntermediate
ZoomInfoIntermediate

Work Experience

Customer Care Ambassador

G2G Ventures - Counter

Jul 2025 - Sep 2026

Key Achievements:

I was responsible for assisting customers, addressing their concerns, providing appropriate solutions, and ensuring a positive customer experience. This experience also helped me become more adaptable and comfortable handling different communication channels.

Live Chat SupportEmail SupportLiveChatOrder FulfillmentPhone SupportTechnical SupportShopifyGorgiasTicket ManagementCrispOrder Processing

Quick Stats

Age34 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

University of San Jose - Recoletos

2009 - 2015