Ngugi

Operations & E-commerce Store Manager

Ngugi

ID Verified
700/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-oriented E-commerce Operations Manager with extensive experience in scaling high-growth brands across Amazon (Seller & Vendor Central), Etsy, and Shopify. Proven track record in Order-to-Cash (O2C) optimization, reducing order entry time by up to 80% through AI-driven automation and streamlined workflows. Expert in maintaining account health via meticulous KPI tracking, including ACoS, TACoS, ROAS, and Inventory Performance Index (IPI). Skilled in building and leading hybrid teams (in-ho...

Top Skills

Amazon FBA · 4 yearsAmazon Seller Central · 4 yearsHubSpot · 4 yearsMake (Integromat) · 4 yearsOrder Fulfillment · 4 years

Skills & Expertise

AI & Automation

ZapierAdvanced
Make (Integromat)Advanced

Finance & Accounting

Payroll ProcessingAdvanced
QuickBooksAdvanced

Marketing & Growth

HubSpotAdvanced

E-commerce & Marketplace

Amazon Seller CentralAdvanced
Amazon FBAAdvanced
Order ProcessingAdvanced
Order FulfillmentAdvanced
EtsyAdvanced
ShopifyAdvanced
Helium 10Advanced

Virtual Assistance & Admin

Research & Information GatheringAdvanced

Work Experience

ErpNext Consultant

Navari

Apr 2024 - Present

Quick Stats

Age26 years
English LevelFluent
ID VerificationVerified
Portfolio
🔒

Certifications

Amazon Advertising Foundations Certification
ISO 9001:2015 Quality Management Systems
E-commerce AI Strategy Masterclass