Customer Service Representative | Appointment Setter

Micha

800/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Versatile Administrative and Business Operations Professional with experience in administrative support, virtual assistance, construction operations, customer service, and appointment setting. Skilled in calendar management, data entry, CRM management, documentation, payroll, billing, client coordination, and project administration. Proficient in Microsoft 365, Google Workspace, and various business tools. A Certified COSH Safety Officer II with strong communication, organizational, and problem-...

Skills & Expertise

Customer Success

Data & Analytics

Finance & Accounting

Human Resources

PayrollExpert

Sales & Business Development

Zoho CRMBeginner

Virtual Assistance & Admin

Work Experience

Operations Manager | Safety Officer (COSH SO2) | Construction Administrator

J & B HAULING SERVICES

Jan 2020 - Present

Job Responsibilities:

Oversees daily business operations for a demolition and hauling company handling projects valued up to ₱ 500,000+ and coordinating multiple crews and subcontractors. Manages administrative functions including quotations, contracts, billing, payroll, procurement, and project documentation. Coordinates with clients, suppliers, subcontractors, and government agencies regarding project requirements a...

Live Chat SupportEmail SupportPhone SupportLiveChatSocial Media SupportTechnical SupportGoogle Sheets (Advanced)Excel (Advanced)Accounts Payable/ReceivablePayroll Processing

CSR| Appointment Setter

Brooks Pest Control

May 2025 - Aug 2026

Job Responsibilities:

Conducted outbound calls and follow-ups with prospective clients. Qualified leads and scheduled appointments with sales representatives. Managed appointment calendars, confirmations, cancellations, and rescheduling. Maintained accurate lead and customer records using CRM systems. Handled client inquiries and objections professionally.

Live Chat SupportEmail SupportPhone SupportTechnical SupportLiveChat

Quick Stats

Age23 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

BESTLINK COLLEGE OF THE PHILIPPINES

2021 - 2025