Customer Service RepresentativeCustomer Service Representative

In my current role at Consumers Opportunity USA, I thrive in a high-volume call center specializing in rent-to-own services and foreclosure assistance. I handle 80-100 calls daily—peaking at 120+ during evening shifts—with interactions averaging 5-7 minutes.My tasks includes cold calling for rent-to-own leads, guiding customers on foreclosure options, like payment plans or short sales, troubleshooting billing issues, and answering inquiries on property eligibility and contract terms.I manage dis... See more