MERCY

Executive Assistant | Operations Support

MERCY

ID Verified
1,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-focused Virtual Assistant and Project Support Specialist with 3+ years of experience driving efficiency across administrative, e-commerce, and customer service operations. I bring structure to fast-paced digital environments by leveraging smart systems, strong communication, and a sharp eye for detail. Whether managing 15+ client projects monthly, resolving over 120 daily inquiries, or streamlining workflows using automation tools, I deliver dependable results that help businesses move f...

Skills & Expertise

AI & Automation

ZapierAdvanced

Customer Success

Design & Creative

CanvaAdvanced
CapCutAdvanced

Finance & Accounting

QuickBooksAdvanced
BookkeepingAdvanced

Virtual Assistance & Admin

Sales & Business Development

SalesforceIntermediate
Zoho CRMIntermediate

Data & Analytics

Marketing & Growth

GoHighLevelIntermediate
MailchimpIntermediate
HubSpotIntermediate

Real Estate Operations

Work Experience

Executive Virtual Assistant

Soul haven

Nov 2024 - Dec 2025

Job Responsibilities:

I supported daily operations by managing her inbox and calendar, ensuring timely responses, clear prioritization, and smooth scheduling across multiple commitments. I helped streamline communication so nothing was missed and decisions could be made efficiently. In addition to administrative support, I proactively upskilled on tools such as Pod Pitch and Submagic, enabling me to assist with podcast...

ZapierQuickBooksZendeskCalendar ManagementSocial Media SupportCanvaBookkeepingLead GenerationEmail SupportCapCut

Executive Virtual Assistant

River Cafee'

Jul 2021 - Jun 2023

Quick Stats

Age29 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Information Science