Customer Support, Virtual Assistant, Email & Chat SupportCustomer Support, Virtual Assistant, Email & Chat Support
Menandro
ID Verified$600
per month
($3/hour)
Profile Description
E-commerce Email Management Support Specialist Main Responsibilities: Respond to customer emails and support tickets. Assist customers with order tracking and delivery updates. Process returns, refunds, replacements, and exchanges. Handle subscription and billing inquiries. Answer product-related questions. Coordinate with logistics partners regarding shipping issues. Resolve customer complaints and provide appropriate solutions. Maintain accurate records of customer interactions using CRM and...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Virtual Assistance & Admin
AI & Automation
Customer Success
Work Experience
Virtual Assistant Ecommerce - Email management
Evervision
Jan 2026 - Present
Job Responsibilities:
Respond to customer emails and support tickets. Assist customers with order tracking and delivery updates. Process returns, refunds, replacements, and exchanges. Handle subscription and billing inquiries. Answer product-related questions. Coordinate with logistics partners regarding shipping issues. Resolve customer complaints and provide appropriate solutions. Maintain accurate records of custome...
Customer Service - Live Chat Support
Honorlock
Mar 2025 - Jan 2026
Job Responsibilities:
Supervise the Test: Keep a close watch on students to detect if cheating and promote a fair testing atmosphere. Enforce Exam Rules: Make sure students follow all exam regulations, including time limits ,allowed materials ,and prohibited items. Provide Assistance: Offer help to students with any technical difficulties or challenges they may face during the exam. Documenting details of daily task. C...
Quick Stats
Education
Bachelor's Degree
Bulacan State University
1999 - 2005