Customer Support, Virtual Assistant, Email & Chat SupportCustomer Support, Virtual Assistant, Email & Chat Support
Menandro
600/mo
Hagonoy, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$600
per month
($3/hour)
Member since June 2026
Profile Description
E-commerce Email Management Support Specialist Main Responsibilities: Respond to customer emails and support tickets. Assist customers with order tracking and delivery updates. Process returns, refunds, replacements, and exchanges. Handle subscription and billing inquiries. Answer product-related questions. Coordinate with logistics partners regarding shipping issues. Resolve customer complaints and provide appropriate solutions. Maintain accurate records of customer interactions using CRM and...
Top Skills
Amazon FBA · <1 yearCalendar Management · <1 yearCalendly · <1 yearData Entry · <1 yearDocument Management · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
ShopifyBeginner
Amazon FBABeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
DropshippingBeginner
Marketplace SEOBeginner
Inventory ManagementBeginner
Virtual Assistance & Admin
Email ManagementBeginner
Document ManagementBeginner
CalendlyBeginner
Calendar ManagementBeginner
Data EntryBeginner
Research & Information GatheringBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Monday.comBeginner
TrelloBeginner
NotionBeginner
AI & Automation
VeoBeginner
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
LiveChatBeginner
ZendeskBeginner
Quick Stats
Age43 years
English LevelBasic
ID VerificationNot verified
Portfolio
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Education
Bachelor's Degree
Bulacan State University
1999 - 2005