Payments,Customer Service, Virtual Assistant, Property AdminPayments,Customer Service, Virtual Assistant, Property Admin

Job Responsibilities:

* Review/Process Refund requests and apply the refund policy to approve or deny requests. * Review credit card data and analyze for payment trends. * Preparing monthly chargeback report using Excel. * Process valid refund requests. * Review and action high-risk transactions (e.g. multiple payments using different cards). * Investigation and action of chargeback/dishonored payments.

Job Responsibilities:

* Outsourcing leads using FB and IG * Responding and warming leads to scheduling a discovery call * Email Marketing Through MailChimp * Creating IG posts and graphics using Canva * Managing Social Media, especially IG * Calendar management using Calendly

Job Responsibilities:

* Handling escalated inbound and outbound calls and emails. * Answering customers' inquiries about their bills, account status, service orders, and managing escalated cases, order status, and many more. * Manage customers’ service requests and coordinate with the relevant team to further expedite the request. * Provide quality service to customers. * Emphasized the customer's frustration and conc... more...

Job Responsibilities:

* Teach students to learn using the KUMON method (worksheets) * Discuss with parents the learner's development and improvement. * Tracking the inventory of all the incoming and outgoing worksheets. *Attend a seminar to improve teaching styles and approach.