Mark

Executive Assistant

Mark

ID Verified
1,500/mo
Ipil, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a proactive professional with over 5 years of experience in the Virtual Assistant industry, equipped with a diverse background in customer service, executive support, and appointment setting. My career has included roles such as Customer Service Representative, Executive Assistant, and Team Leader—demonstrating my ability to adapt and thrive in fast-paced, client-focused environments. Most recently, I served as an Executive Assistant for a law firm based in Florida, where I managed adminis...

Skills & Expertise

Specialized Skills

Paralegal ServicesIntermediate

Customer Success

Video SupportIntermediate
LiveChatIntermediate

Data & Analytics

Design & Creative

Finance & Accounting

QuickBooksIntermediate
BookkeepingBeginner

Marketing & Growth

HubSpotIntermediate

Sales & Business Development

B2B SalesIntermediate
B2C SalesIntermediate
SalesforceBeginner

Work Experience

Executive Legal Assistant

Fortress Tax Defense

Nov 2022 - Aug 2025

Job Responsibilities:

• Responded to emails and phone calls, serving as the first point of contact for clients • Scheduled meetings and maintained organized calendars for multiple managers • Managed and updated client contact lists and sensitive information in the internal system • Delivered exceptional customer service by addressing inquiries and providing timely support • Created and issued invoices, tracked payments...

Paralegal ServicesLive Chat SupportPhone SupportEmail SupportExcel (Advanced)QuickBooksHubSpot

Appointment Setter / Team Leader

Michigan Solar and Roofing

Jan 2020 - Mar 2022

Job Responsibilities:

• Generated and qualified leads through effective outreach, ensuring alignment with target customer profiles • Managed the full lead qualification cycle, identifying client needs and presenting tailored service offerings • Scheduled appointments for the sales team, ensuring a seamless handoff and improved conversion rates • Trained and supervised a team of appointment setters, driving performan...

Live Chat SupportPhone SupportEmail SupportB2B SalesB2C SalesCold Email Outreach

Accounting Technician & Support Admin

Windward Software Philippines

May 2018 - Jan 2020

Job Responsibilities:

• Processed and arranged payments for client invoices, ensuring accuracy and timely disbursement • Monitored and recorded financial transactions, maintaining up-to-date and error-free financial data • Prepared financial reports, budgets, and account summaries in alignment with company standards • Assisted in the development of financial commentaries and analysis to support strategic planning •...

Phone SupportLiveChatBookkeepingB2C Sales

Quick Stats

Age34 years
GenderMale
English LevelFluent
ID VerificationVerified