Mark

Customer service representative

Mark

1,000/mo
Plaridel Bulacan, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I am writing to express my strong interest in applying for the Order Management Customer Service Representative position. With over 13 years of experience in the customer service industry, I have developed a solid background in handling financial, telecommunications, and B2B accounts. Throughout my career, I have gained extensive experience in order management, resolving customer concerns, processing transactions, and ensuring timely and accurate order fulfillment. I am highly skilled in handli...

Top Skills

Amazon FBA · <1 yearClickUp · <1 yearData Entry · <1 yeareBay · <1 yearEmail Management · <1 year

Skills & Expertise

E-commerce & Marketplace

ShopifyBeginner
eBayBeginner
Shopify PlusBeginner
Amazon FBABeginner

Customer Success

Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Data EntryBeginner
TrelloBeginner
ClickUpBeginner

Work Experience

Phone Email Escalation support

Nearsol Philippines

Nov 2021 - Apr 2026

Email SupportPhone SupportZendeskTrelloEmail ManagementTicket ManagementTechnical SupportData Entry

Quick Stats

Age40 years
English LevelConversational
ID VerificationNot verified
Portfolio
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