Medical Virtual Assistant | healthcare verification

Mark

1,100/mo
Tanza, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Healthcare support professional with 12+ months of experience assisting U.S. health insurance members across benefits, claims, eligibility, prior authorization, pharmacy, and billing inquiries. Managed 50–80+ daily member interactions while maintaining accurate documentation, compliance, and service quality standards. Experienced in navigating healthcare systems, explaining insurance coverage, resolving complex inquiries, and supporting administrative workflows. Recognized for strong communicati...

Top Skills

Calendar Management · <1 yearData Entry · <1 yearEmail Management · <1 yearExcel (Advanced) · <1 yearGoogle Sheets (Advanced) · <1 year

Skills & Expertise

Specialized Skills

Mental Health SupportBeginner
Medical BillingBeginner
Medical TranscriptionBeginner
Telehealth SupportBeginner

Customer Success

Phone SupportBeginner
Technical SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
TrelloBeginner

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified

Education

High-school

Tanza National trade school

2022 - 2023