Medical Virtual Assistant | healthcare verificationMedical Virtual Assistant | healthcare verification

Healthcare support professional with 12+ months of experience assisting U.S. health insurance members across benefits, claims, eligibility, prior authorization, pharmacy, and billing inquiries. Managed 50–80+ daily member interactions while maintaining accurate documentation, compliance, and service quality standards. Experienced in navigating healthcare systems, explaining insurance coverage, resolving complex inquiries, and supporting administrative workflows. Recognized for strong communicati... See more