Chargeback and claims specialist (Financial or Healthcare)Chargeback and claims specialist (Financial or Healthcare)

Senior Credit Card Non-Fraud Claims Representative with over 9 years of customer service and financial services experience, specializing in credit card disputes, claims resolution, transaction investigations, and end-to-end case ownership. Experienced in handling complex non-fraud disputes from initial claim filing through arbitration while ensuring compliance with banking regulations and delivering exceptional customer experiences. Recognized for strong analytical skills, attention to detail, a... See more