Virtual assistant/Customer service representative/Sales

Lucy

1,200/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Results-driven professional with experience in customer service, sales development, and virtual assistance, delivering exceptional client support while contributing to business growth and operational efficiency. Skilled in managing customer inquiries, resolving issues, nurturing client relationships, qualifying leads, scheduling appointments, coordinating calendars, managing email communications, data entry, CRM systems, and administrative support. Adept at multitasking in fast-paced environment...

Top Skills

Live Chat Support · 2 yearsSocial Media Support · 2 yearsZendesk · 2 yearsCold Calling · <1 yearCold Email Outreach · <1 year

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
ZendeskIntermediate
Social Media SupportIntermediate
Email SupportBeginner
Ticket ManagementBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
TikTok AdsBeginner
Email MarketingBeginner
Facebook Business ManagerBeginner
LinkedIn OptimizationBeginner
Instagram GrowthBeginner

Sales & Business Development

Lead GenerationBeginner
Cold Email OutreachBeginner
Linkedin OutreachBeginner
Cold CallingBeginner
NegotiationBeginner
Sales PresentationsBeginner
Zoho CRMBeginner

Quick Stats

Age35 years
English LevelFluent
ID VerificationNot verified