Lindsey

Virtual assistant

Lindsey

ID Verified
1,120/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Virtual Assistant and Administrative Support Professional with 7+ years of experience supporting executives, entrepreneurs, and remote teams in administrative operations, calendar management, email management, customer support, data entry, and workflow coordination. Experienced in managing executive schedules, handling confidential information, coordinating travel arrangements, and improving operational efficiency. Proficient in Google Workspace, Microsoft Office, CRM platforms, and remote colla...

Top Skills

Blog Writing · 7 yearsCopywriting · 7 yearsExcel (Advanced) · 7 yearsGoogle Sheets (Advanced) · 7 yearsSEO Content Writing · 7 years

Skills & Expertise

AI & Automation

Jasper AIBeginner
GitHub CopilotBeginner
Claude/Anthropic APIBeginner
OpenAI APIBeginner

Content & Writing

Blog WritingExpert
SEO Content WritingExpert
CopywritingExpert
Creative WritingExpert

Customer Success

Live Chat SupportBeginner
Email SupportBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Design & Creative

CapCutAdvanced

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Research & Information GatheringBeginner
AsanaBeginner
NotionBeginner
Monday.comBeginner
ClickUpBeginner
TrelloBeginner

Specialized Skills

Mental Health SupportBeginner

Work Experience

Virtual assistant intern

Vantira global

Oct 2025 - Jan 2026

Key Achievements:

Reduced weekly reporting turnaround time by identifying and correcting data inconsistencies before submission, improving reporting efficiency for internal stakeholders. • Conducted structured online research for internal business reports, reducing information sourcing time by approximately 30% per project cycle. • Prepared spreadsheets and executive summaries with zero revision requests, improving operational decision-making accuracy. • Improved data reliability across 3 active record systems by identifying and resolving inconsistencies in client records.

Virtual assistant intern

Afriment

May 2025 - Jul 2025

Key Achievements:

• Managed calendar scheduling, email communication, and travel logistics for one executive client as the primary administrative support contact. • Reduced scheduling conflicts by 60% within the first month by implementing a structured calendar management system and booking protocol. • Coordinated international travel across 5 countries with zero booking errors, ensuring smooth logistics and on-time scheduling. • Increased executive productivity by 30% through structured inbox prioritisation systems and email triage protocols. • Conducted research and prepared structured briefing documents, reducing preparation time for strategic planning meetings by 40%. • Reduced customer response time by 65% by implementing a CRM system and improving documentation processes.

Data entry clerk

Cloud factory

May 2017 - Dec 2024

Key Achievements:

Processed high volumes of structured and unstructured data while maintaining a 95% accuracy rate across 7 years, supporting multiple client projects simultaneously. • Reduced average turnaround time by 20% by streamlining personal data processing workflows and improving task efficiency. • Introduced a pre-submission quality assurance process that reduced data discrepancies by 55% and improved team-wide accuracy. • Collaborated across 3 departments to meet project deadlines, contributing to a 45% improvement in overall team productivity within 18 months. • Automated repetitive reporting tasks using built-in data management tools, reducing reporting time by 50% and improving output consistency. • Handled sensitive client information in compliance with data security protocols, maintaining a zero data breach record throughout the engagement.

Quick Stats

Age30 years
English LevelFluent
ID VerificationVerified
Portfolio
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