Virtual AssistantVirtual Assistant
Hannah
ID Verified$500
per month
($3/hour)
Profile Description
I have over two years and five months of experience in non-voice chat support at Concentrix, where I handled customer service, technical support, order tracking, sales, and cancellations for a telecommunications account. Since this was a chat role, I sometimes managed up to nine customers at the same time, which helped me develop strong multitasking, organization, and communication skills. I supported both business customers, communicating directly with the owners, as well as consumer customers...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Sales & Business Development
Marketing & Growth
Work Experience
Customer Service Representative
Concentrix Alabang
Sep 2023 - Jan 2026
Job Responsibilities:
Key Responsibilities & Achievements I have over two years and five months of experience in non-voice chat support handling a telecommunications account. My key responsibilities included: -Providing customer service, technical support, sales, and cancellation handling -Managing up to nine customers simultaneously in a fast-paced chat environment -Supporting both business customers (business owners)...