Virtual Assistant, Customer Support, E-commerce SpecialistVirtual Assistant, Customer Support, E-commerce Specialist

I have six years of customer service experience, mainly handling chat and email support, where I focus on responding quickly, clearly, and with empathy. I’m comfortable managing multiple conversations at once while still making sure each customer feels supported. I also have three years of admin support experience, which helped me become very organized and detail-oriented. I’m used to tracking requests, following up on tickets, and making sure nothing slips through the cracks. On top of that, I ... See more