Shopify E-commerce Technical SpecialistShopify E-commerce Technical Specialist

Job Responsibilities:

Recognized as a top-performing Shopify Support Advisor, competitive Technical Merchant Support and Partner Support Specialist for delivering fast, accurate, and empathetic support to global merchants and partners. Troubleshoot advanced Shopify issues including checkout, payments, shipping, APIs, third-party apps, and custom themes, providing clear step-by-step solutions. Drive self-service and e... more...

Job Responsibilities:

Configure new Shopify stores for internal testing, tailoring settings to different regions, currencies, and business types. ​ Create realistic product catalogs with variations, SKUs, and inventory rules, aligning pricing, categories, and stock settings to specific test scenarios. ​ Generate and manage test orders that cover multiple sales workflows such as online purchases, refunds, and partial... more...

Job Responsibilities:

Delivered technical and account support for Sprint customers via inbound calls, resolving billing, plan, and service concerns while maintaining high satisfaction. ​ Troubleshot mobile devices, network, and service issues, checking coverage and coordinating store appointments when on-site assistance was required. ​ Explained plans, features, and promotions clearly, identifying opportunities to up... more...

Job Responsibilities:

Designed article (uploaded through trello)-based layout graphics for sports content, ensuring on-brand, visually engaging creatives delivered within tight deadlines. ​ Edited videos for digital platforms, aligning pacing, visuals, and storytelling with sports and fan-focused content. ​ Created banners, thumbnails, and poster designs optimized for social media and web use to drive clicks and enga... more...

Job Responsibilities:

Supported members of Frontier’s Early Returns loyalty program via phone, email, and chat, providing clear information on account status, points balance, redemptions, and program benefits. ​ Managed member accounts by updating details, assisting with account recovery, and explaining eligibility rules and earning/redemption guidelines. ​ Investigated and resolved issues such as points discrepancie... more...

Job Responsibilities:

Managed and coordinated Frontier Airlines reservations, confirming availability, creating bookings, and processing changes or cancellations with a high degree of accuracy. Handled customer, travel agent, and lead inquiries via phone, email, and chat, providing travel advice, airline guidelines, and tailored itinerary suggestions. ​ Used GDS and internal tools to manage ticketing and logistics, en... more...

Job Responsibilities:

As a Special Service Specialist: Provided specialized support for Green Dot debit card holders, handling complex inquiries on activation, account access, transactions, and balance issues while maintaining a high level of customer satisfaction. ​ Troubleshot technical problems such as card malfunctions, online account errors, and failed transactions, escalating sensitive or high-risk cases to dedi... more...