Virtual Assistant

Kristof

1,000/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer Service | HR Professional | Digital Strategy & Community Engagement Hi, I’m Kristof Ponio, a seasoned marketing professional with nearly 20 years of experience in business process outsourcing, customer service, and HR. As an expert in sales, franchising, and digital strategy, I specialize in driving growth through innovative campaigns, strong community relationships, and customer-centric solutions. I bring a client-focused approach, leveraging my extensive background in digital market...

Top Skills

Email Support · 10 yearsPhone Support · 10 yearsTicket Management · 10 yearsTravel Planning · 10 yearsZendesk · 6 years

Skills & Expertise

Customer Success

Email SupportExpert
Phone SupportExpert
Ticket ManagementExpert
ZendeskExpert
Lead ManagementExpert
Live Chat SupportAdvanced
CrispBeginner
FreshdeskBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Design & Creative

CanvaExpert

Human Resources

RecruitmentBeginner

Virtual Assistance & Admin

Travel PlanningExpert
Email ManagementExpert
Meeting CoordinationExpert
Executive Assistant ServicesExpert
Document ManagementAdvanced
Calendar ManagementIntermediate
Personal Assistant ServicesIntermediate
Data EntryBeginner
NotionBeginner
AsanaBeginner
TrelloBeginner
AirtableBeginner
Monday.comBeginner
ClickUpBeginner

Work Experience

Virtual Assistant

Onlinejobs.ph

Jan 2016 - Jul 2026

Key Achievements:

Experienced Virtual Assistant with a strong background in customer service, sales, HR, and administrative support. Reliable communicator skilled in client relations, problem-solving, organization, and keeping day-to-day operations running smoothly.

Live Chat SupportTicket ManagementCanvaEmail SupportLead ManagementRecruitmentPhone SupportZendeskGoogle Sheets (Advanced)Calendar ManagementEmail ManagementData EntryPersonal Assistant ServicesTrelloFreshdeskTravel PlanningMeeting CoordinationNotionAirtableMonday.comAsanaDocument ManagementExecutive Assistant ServicesClickUp

Quick Stats

Age41 years
English LevelFluent
ID VerificationNot verified
Portfolio
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