Automation & SaaS Technical Support Virtual AssistantAutomation & SaaS Technical Support Virtual Assistant
Kirstine
ID Verified$1,200
per month
($7/hour)
Profile Description
Hi, I’m Kirstine Mae, a remote professional with experience since 2020, specializing in SaaS automation, CRM integration, and GoHighLevel (GHL) setup. I started as a Virtual Assistant and Appointment Setter, then transitioned into more technical roles involving GHL onboarding, automation workflows, and CRM implementation for agencies using white-labeled CRMs and sub-accounts. I handle lead integrations from Facebook, funnels, and websites; build automation and drip campaigns; configure pipeline...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Marketing & Growth
Customer Success
Design & Creative
Work Experience
Backend Support and System Specialist
Hesel Media
Jan 2022 - Present
Key Achievements:
• Supported onboarding of new agency staff • Handled onboarding of new real estate investors, setting up Facebook campaigns, CRM setup and integration for inbound leads • Set up funnels, SMS and email drip campaigns • Managed Make and Zapier integrations for syncing leads to CRMs, Google Sheets, and notification systems • Troubleshoot system errors • Processed Twilio A2P registration
Cold Calling and Backend Support
Estate Nurture
May 2020 - Dec 2021
Key Achievements:
• Primary support for CRM and Facebook campaign setup • Cold called and booked appointments for real estate investors • Troubleshooted system errors
Customer Service Representative
Stellar Philippines
Feb 2019 - Mar 2020
Key Achievements:
Provided Qantas Airlines chat and voice support for flight status, allocation, FAQs, changes, and general inquiries.
Loans Processor
First Standard Finance Corporation
Jun 2015 - Feb 2019
Key Achievements:
• Handled loan processing, document filing, and preparation • Conducted client loan orientation and release