Kim

Virtual Assistant, Workplace Manager

Kim

ID Verified
1,200/mo
Paranaque , Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

A Workplace Manager expert in delivering world-class client and stakeholder experience covering Workplace and Facilities Management, Executive Assistance, Occupational Safety and Health, Sustainability and People and Culture background for 13 years of continuous learning and execution on Project Management, Organization and Budget Management, Communications, Employee Engagement and core values.

Skills & Expertise

Content & Writing

E-commerce & Marketplace

WordPressExpert
ShopifyExpert
EtsyExpert
eBayExpert
TikTok ShopAdvanced

Customer Success

Data & Analytics

Finance & Accounting

XeroIntermediate

Marketing & Growth

Instagram GrowthIntermediate
TikTok GrowthIntermediate

Work Experience

Virtual Assistant, Medical Receptionist

Pyo Clinic

Jun 2025 - Present

Job Responsibilities:

● Professionally handled the front desk duties for a healthcare provider by managing patient inquiries, setting-up suitable appointment date and time, collecting consultation fees, collaborating with the insurance provider for physician referrals using digital tools like Doximity, Ring Central, Elation and Zocdoc. Provided other administrative tasks delegated by the client. ● Acted as the first p...

Email CopywritingWordPressPhone SupportTicket ManagementExcel (Advanced)Google Sheets (Advanced)ZendeskSocial Media SupportEmail SupportCanva

Operations Manager

TGPH Trading OPC

Jun 2023 - May 2025

Job Responsibilities:

● Ensured that the operations ran the daily activities from client inquiries, taking and confirming purchase orders, releasing and delivering of products ● Engaged our workforce to ensure safety, teamwork and core values are applied in the operations including their timely pay and benefits ● Created campaign / sales materials for circulation to current and future clients ● Complied with the go...

Email CopywritingEmail SupportSocial Media SupportGoogle Sheets (Advanced)Facebook MarketplaceExcel (Advanced)WordPressPhone Support

Executive Assistant to the General Manager

Shell Business Operations

Jun 2015 - Jun 2023

Job Responsibilities:

● Managed the GM’s calendar, daily activities, meetings with Executive Leaders both local and global and even personal support ● Created drafts as responses to the queries and letters addressed to the General Manager ● Acted as the main point of contact of the GM’s Leadership Team ● Arranged business travel requirements from visa processing to purchasing flight tickets, hotel accommodations a...

Email CopywritingEmail SupportGoogle Sheets (Advanced)WordPressPhone SupportTicket ManagementExcel (Advanced)Power BICanva

Real Estate Workplace Manager

Shell Business Operations

Oct 2021 - Jun 2023

Job Responsibilities:

● Excellently handled the overall soft services facility of Shell’s workplace in Manila from reception, food and beverages, workstations, amenities (employee perks) to different kinds of events big and small ● Spearheaded around 50 contractors as workforce for the Real Estate Services (front desk staff, cleaners, food and beverage handlers, gym instructors etc.) ● Created a standardised approach...

WordPressPhone SupportEmail CopywritingEmail SupportGoogle Sheets (Advanced)Google Analytics 4CanvaPower BITicket Management

Safety Officer

Shell Business Operations

Jun 2015 - Oct 2021

Job Responsibilities:

● Responsible for educating new employees with Shell’s safety standards ● Ensured that Shell complied with the local government’s safety requirements by doing regular audit and inspection activities, and continuous engagement with employees ● Accomplishments: ○ Created an engaging training module on Occupational Safety and Health for Shell PH employees ○ Led Safety Day events to educate and rai...

Email CopywritingEmail SupportWordPressPhone SupportTicket ManagementExcel (Advanced)Power BICanva

Quick Stats

Age36 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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