Katreen

Virtual Assistant, Cold Calling, CSR, TSR

Katreen

ID Verified
850/mo
Iloilo, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have worked in this field for 7 years, and I have learned how to work in a timely manner. I have dealt with a lot of feilds which made me a dedicated and result-oriented professional. I have full experience with being a Social Media Marketing Manager, Cold Caller, Customer Service Representative and Technical Service Represenatative. I am willing to learn at any field possible to enhance my skills and to apply what I have learned over the years. I am flexible, I can work anytime of the day and...

Top Skills

Blog Writing · <1 yearCalendly · <1 yearCold Calling · <1 yearCold Email Outreach · <1 yearContent Marketing · <1 year

Skills & Expertise

Sales & Business Development

Cold CallingBeginner
Cold Email OutreachBeginner

Real Estate Operations

Zillow Premier AgentBeginner
Real Estate ListingBeginner

Content & Writing

Blog WritingBeginner
ScriptwritingBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
LiveChatBeginner

Human Resources

RecruitmentBeginner

Marketing & Growth

Content MarketingBeginner

Virtual Assistance & Admin

Travel PlanningBeginner
Email ManagementBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner

Work Experience

Executive Virtual Assistant

Virtual Assistant ( Clients )

Sep 2020 - Mar 2024

Key Achievements:

Handled production reports, excel files, trained and handled customers and clients, as well as Cold Calling, content creation, Graphic designs for real estate listings, Live chat. I also handled the recruitments and Quality analysis as well as script writing.

Email SupportZendeskLiveChatCalendlyContent MarketingLead ManagementRecruitmentScriptwritingCold Email OutreachBlog WritingPhone SupportReal Estate ListingCold CallingZillow Premier AgentSocial Media Support

Client Experience

Fair Trade Outsourcing

Dec 2019 - Jul 2020

Key Achievements:

Handled scheduling student such as Lawyers, Doctors and othe professionals for their additional degress for taking online exams. Also made sure that they are set up and meet their needs for the exams.

LiveChatPhone SupportLive Chat SupportEmail Support

Technical Service Representative

Iqor

Mar 2018 - Oct 2019

Key Achievements:

Handled billing and payments as well as sales

Cold Email OutreachLive Chat SupportEmail SupportTechnical SupportPhone Support

Quick Stats

Age28 years
English LevelFluent
ID VerificationVerified

Certifications

Magento 2