Virtual AssistantVirtual Assistant

Key Achievements:

Worked full-time in a fully remote environment, independently managing assigned responsibilities while maintaining accuracy, productivity and accountability. • Supported accounts receivable processes involving medical billing, insurance claims, Explanation of Benefits (EOBs) and cash posting. • Reviewed billing and payment-related information carefully to maintain accurate financial and account records. • Worked with insurance-related documentation and claim information while maintaining confidentiality and attention to detail. • Recorded and maintained financial information accurately within established workflows and procedures. • Reviewed account and transaction information to identify discrepancies, missing information and exceptions requiring attention. • Followed up on outstanding items and worked through issues systematically to support timely resolution. • Managed repetitive, detail-sensitive and deadline-driven responsibilities without compromising accuracy. • Maintained organized electronic records and documentation to support efficient retrieval and review. • Communicated professionally with relevant stakeholders regarding account, billing, payment and documentation matters. • Worked independently with limited day-to-day supervision, demonstrating reliability, self-management and ownership of assigned responsibilities. • Adapted to remote communication, digital workflows and technology-based collaboration. • Handled sensitive financial and healthcare-related information responsibly and in accordance with established procedures. • Balanced multiple priorities while maintaining consistent quality, accuracy and timely completion of work. • Relevance to Executive Assistant work: remote operations, confidentiality, financial administration, document management, follow-up, deadline management, independent work, healthcare-business exposure and attention to detail.