Frontline Tech Support & Client Solutions SpecialistFrontline Tech Support & Client Solutions Specialist
Julianne
800/mo
Mainit, Surigao Del Norte, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since August 2026
Profile Description
Dedicated Technical Support and Client Care Specialist with 6+ years of experience across telecom, banking, and healthcare industries. Skilled in handling both voice and non-voice support, resolving technical issues, managing escalations, and maintaining strong SLA compliance. Experienced with MS Office, Google Suite, and collaboration tools like Zoom, Skype, and Zoho. Looking to bring my troubleshooting, client communication, and documentation skills to a remote role where I can contribute to s...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Customer.ioExpert
Phone SupportExpert
IntercomExpert
Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate
LiveChatBeginner
CrispBeginner
ZendeskBeginner
Sales & Business Development
SalesforceExpert
Data & Analytics
E-commerce & Marketplace
Facebook MarketplaceExpert
TikTok ShopAdvanced
Product Listing OptimizationAdvanced
eBayIntermediate
DropshippingBeginner
Specialized Skills
Virtual Assistance & Admin
Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
ClickUpBeginner
Research & Information GatheringBeginner
Executive Assistant ServicesBeginner
TrelloBeginner
NotionBeginner
Quick Stats
Age39 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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Education
Associate's Degree
Saint Paul University
2005 - 2007