Virtual AssistantVirtual Assistant
Jules
ID Verified$900
per month
($5/hour)
Profile Description
I’m a Virtual Assistant, Customer Service Representative, and Real-Time Associate with 3+ years of experience supporting businesses and customers in remote and fast-paced environments. I specialize in administrative support, lead management, customer communication, scheduling, email management, CRM systems, and real-time operations. I’m organized, adaptable, detail-oriented, and comfortable managing multiple priorities while working independently. I enjoy helping businesses stay organized, kee...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Administrative Virtual Assistant
Valley Soft Wash & Luxury Lighting
May 2026 - Sep 2026
Key Achievements:
Managed customer communications, followed up with leads and outstanding payments, monitored Facebook inquiries and posting, and conducted calls and mass text outreach. Coordinated appointments, created client tasks, and maintained organized lead follow-ups to support daily business operations.
Administrative Virtual Assistant
Legacy Landscaping & Design
May 2026 - Sep 2026
Key Achievements:
Managed incoming leads and customer emails, conducted follow-up calls, scheduled appointments using Google Calendar, and organized email records. Used Housecall Pro to support lead management, maintain accurate information, and ensure timely communication with potential customers.
CSR VA
Fast Growing Trees
Jan 2026 - Apr 2026
Key Achievements:
Handled customer inquiries and product-related concerns through inbound calls, provided appropriate solutions, and processed customer claims according to company procedures. Maintained accurate records and delivered professional customer support while handling multiple inquiries.
Customer Service Rep and Real-Time Associate
Alorica
Aug 2023 - Dec 2025
Key Achievements:
Provided customer support by resolving inquiries and complaints while maintaining customer satisfaction. Promoted to Real-Time Analyst, where I monitored agent performance, call volume, staffing, and service levels. Prepared real-time reports, adjusted schedules, and communicated operational updates to support contact center efficiency.
Quick Stats
Education
High-school
Daniel R. Aguinaldo NHS
2022 - 2023