Josephine

Virtual Assistant

Josephine

ID Verified
600/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Certified Virtual Assistant trained by ALX Africa, with three years of experience in administrative work as an Administrative Social Worker at Missions of Hope International. Experienced in administrative support, documentation, data management, report preparation, record keeping, customer interaction, stakeholder communication, and coordinating support for children and families. Skilled in problem-solving, handling inquiries, resolving concerns, managing confidential information, and balancing ...

Top Skills

Adobe Photoshop · <1 yearAirbnb · <1 yearAsana · <1 yearCalendar Management · <1 yearCalendly · <1 year

Skills & Expertise

AI & Automation

GitHub CopilotBeginner
Copy.aiBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner
CapCutBeginner
Presentation DesignBeginner

E-commerce & Marketplace

ShopifyBeginner
Facebook MarketplaceBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
TikTok AdsBeginner
Content MarketingBeginner
Email MarketingBeginner
Google AdsBeginner
Social Media AnalyticsBeginner

Real Estate Operations

AirbnbBeginner

Sales & Business Development

ZoomInfoBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
ClickUpBeginner
Monday.comBeginner

Work Experience

Administrative Socialworker

Missions of Hope International

May 2022 - Dec 2025

Key Achievements:

Family and Community Support: Supported approximately 378 families and 800 children through family assessments, case management, follow-ups, and community-based interventions. Documentation and Reporting: Maintained accurate case records, documented community activities, and organized information to support reporting and follow-up. Needs Assessment and Problem-Solving: Conducted household visits and family assessments to identify challenges, determine support needs, and coordinate appropriate interventions. Stakeholder Communication: Built working relationships with families, community members, health promoters, and service providers to improve coordination and access to support.

CanvaEmail ManagementData EntryDocument ManagementCalendar ManagementMeeting CoordinationTravel PlanningExecutive Assistant ServicesPersonal Assistant ServicesCalendlyTrelloAsanaGoogle Sheets (Advanced)Excel (Advanced)SEO (Technical & Content)

Quick Stats

Age29 years
English LevelFluent
Other Languages
GermanFluent
SwahiliFluent
ID VerificationVerified
Portfolio
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