Virtual assistant, Administrator, IT consultant, Data entry

JOHN

ID Verified
800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

A dedicated and versatile professional with hands-on experience in virtual assistance, administration, IT support, and data entry. Skilled in Microsoft Office, Google Workspace, scheduling, communication, troubleshooting, and data analysis. Known for reliability, adaptability, problem-solving, and exceptional customer service. Currently just finished a Bachelor’s degree in Business Information Technology and committed to delivering accurate, efficient, and high-quality support in fast-paced envi...

Top Skills

Bookkeeping · <1 yearCrypto Accounting · <1 yearData Visualization · <1 yearEmail Support · <1 yearExcel (Advanced) · <1 year

Skills & Expertise

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Python (Pandas/NumPy)Beginner
TableauBeginner
SQLBeginner
Power BIBeginner
Data VisualizationBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Technical SupportBeginner
LiveChatBeginner
ZendeskBeginner

AI & Automation

GitHub CopilotBeginner

Software Development

HTML5/CSS3Beginner

Sales & Business Development

NegotiationBeginner
Sales PresentationsBeginner

Finance & Accounting

Crypto AccountingBeginner
Payroll ProcessingBeginner
Financial ReportingBeginner
BookkeepingBeginner

E-commerce & Marketplace

Inventory ManagementBeginner

Work Experience

IT consultant and administrative operator and Virtual assistant

Edrose Investments

Jan 2021 - Nov 2024

Key Achievements:

You delivered high-quality customer support, managed POS systems, handled cash, analyzed sales records, maintained inventory, and advised on IT improvements. Developed systems to bring automation process which proved to be very effective.

Google Sheets (Advanced)Excel (Advanced)Data VisualizationEmail SupportTechnical SupportPhone SupportPower BIPython (Pandas/NumPy)TableauSQLLive Chat SupportLiveChatInventory ManagementPayroll ProcessingNegotiationZendeskGitHub CopilotSales PresentationsFinancial ReportingBookkeepingCrypto AccountingHTML5/CSS3

Quick Stats

Age22 years
English LevelFluent
ID VerificationVerified

Certifications

Cisco cybersecurity certificate