Virtual Assistance, Sales RepresentativeVirtual Assistance, Sales Representative
John
ID Verified$600
per month
($3/hour)
Profile Description
Detail-oriented Virtual Assistant with 4 years of experience in customer support, technical troubleshooting, sales, lead generation, live chat, email support, and administrative tasks. Skilled in Microsoft Office, Google Workspace, and CRM systems, with a strong ability to work independently in remote environments.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Human Resources
Virtual Assistance & Admin
Sales & Business Development
Work Experience
- Technical Support
Alfa Business Outsourcing Philippines Inc. Cebu Business Park
Jan 2024 - Jan 2026
Key Achievements:
Key Achievements & Responsibilities Provided technical support and resolved customer issues via phone and email. Handled 30+ email tickets per hour while maintaining accuracy. Documented customer interactions and solutions in CRM systems. Troubleshot technical problems and ensured timely resolution. Delivered excellent customer service and support.
Sales Representative
Go online Solution
Jan 2022 - Jan 2024
Key Achievements:
Assisted customers via inbound calls and live chat. Conducted cold calls and generated sales. Resolved customer concerns and provided support. Updated and managed customer records in CRM systems. Consistently met sales and customer service goals.