Joanne

Virtual Assistant

Joanne

ID Verified
1,000/mo
Baguio City, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Detail-oriented Real Estate Virtual Assistant with experience in property listings, database management, social media support, and client coordination. Strong background in customer service, reservations, and sales, with basic knowledge of tax and accounting tasks. Known for accuracy, organization, and reliable administrative support.

Skills & Expertise

Real Estate Operations

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
LiveChatBeginner
ZendeskBeginner

Data & Analytics

Data MiningIntermediate

Design & Creative

E-commerce & Marketplace

ShopifyIntermediate
TikTok ShopBeginner
GorgiasBeginner

Finance & Accounting

Marketing & Growth

Sales & Business Development

Work Experience

Real Estate Listing Coordinator I CRM Manager I Social Media Management I Accountant

Keller Williams

Feb 2025 - Jan 2026

Job Responsibilities:

Managed property listings, coordinated CRM and client databases, assisted with basic accounting and tax documentation, and managed social media content to support real estate marketing, lead generation, and financial records.

Real Estate ListingLive Chat SupportZendeskAdobe PhotoshopSocial Media GraphicsData MiningPhone SupportSocial Media SupportEmail SupportLiveChat

Real Estate Admin Assistant I Transaction Coordinator I Social Media Manager I Lead Generation & CRM Manager

Keller Williams

Apr 2021 - Dec 2024

Job Responsibilities:

Comprehensive administrative assistance to Management. Agenda and Agents follow-up. Review of documents suitability and file control. File maintenance and handling CRM and Social Media accounts.

Real Estate ListingLive Chat SupportAdobe PhotoshopSocial Media GraphicsData MiningPhone SupportSocial Media SupportEmail SupportLiveChatCanva

Online English Teacher

ACADSOC

Feb 2020 - Apr 2021

Job Responsibilities:

Preparing and delivering lessons to improve students' reading, writing, and conversing skills. (ElementaryCollege Students / Business owners) Preparing lesson plans, presenting learning material, and tracking students' performance.

Hotel Receptionist

Venus Hotel

Aug 2018 - Nov 2019

Job Responsibilities:

Customer Reception. Switchboard management. Attendance at the front desk. Check-in and checkout book organization. File maintenance.

Live Chat SupportSocial Media SupportPhone SupportData MiningCanvaEmail SupportSocial Media GraphicsFinancial Reporting

Service Crew

McDonald's Philippines

Mar 2016 - Aug 2018

Job Responsibilities:

-Taking order, delivering superior service and ensuring customer satisfaction. -Responding efficiently and accurate to customer complains. -Maintaining cleanliness and hygiene within the workplace.

Data MiningInfluencer Outreach

Quick Stats

Age26 years
GenderFemale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
KoreanBasic
ID VerificationVerified
Portfolio
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Certifications

Health Care Services - Nursing Aide
Tour Guiding Services
Food and Beverages
Bread and Pastry

Education

Certificate

Medline International Training Institute of Baguio

2025 - present

Associate's Degree

University of the Cordilleras

2016 - 2018

High-school

Quezon Hill National High School

2012 - 2016