Joanna

Virtual Assistant

Joanna

1,000/mo
Cabanatuan City Nueva Ecija, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A dedicated and results-driven Call Center Professional with 3 years of combined experience in Customer Service and Sales. Proven ability to handle high-volume inbound and outbound calls, resolve complex customer concerns, and deliver exceptional service with efficiency and empathy. Skilled in identifying client needs, offering tailored solutions, and driving revenue through consultative selling. Known for strong communication skills, consistent performance, and a commitment to achieving team an...

Top Skills

Calendar Management · 3 yearsData Entry · 3 yearsEmail Management · 3 yearsEmail Support · 3 yearsGoogle Sheets (Advanced) · 3 years

Skills & Expertise

Virtual Assistance & Admin

Data EntryAdvanced
Email ManagementAdvanced
Calendar ManagementAdvanced

Sales & Business Development

B2C SalesIntermediate
Zoho CRMIntermediate
SalesforceBeginner
B2B SalesBeginner

Customer Success

Phone SupportAdvanced
Email SupportAdvanced
Live Chat SupportBeginner
Technical SupportBeginner

Data & Analytics

Google Sheets (Advanced)Advanced
Power BIIntermediate
Excel (Advanced)Beginner

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

ShopifyBeginner
TikTok ShopBeginner
Order ProcessingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
ChatGPT for MarketingBeginner

Quick Stats

Age31 years
English LevelFluent
ID VerificationNot verified