Jesmar

Virtual Admin Assistant

Jesmar

ID Verified
750/mo
Borongan City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi! I'm Jesmar, an experienced Administrative Support Specialist, Customer Service Professional, and Graphic Designer. I help business owners like you stay organized, responsive, and visually consistent by handling daily operations efficiently so that you can focus on growth and strategy. I have hands-on experience working in administrative roles, customer-facing environments, and creative projects. I'm detail-oriented, easy to work with, and committed to delivering accurate and timely results....

Skills & Expertise

Virtual Assistance & Admin

Customer Success

Data & Analytics

Design & Creative

E-commerce & Marketplace

Finance & Accounting

Payroll ProcessingIntermediate

Real Estate Operations

AirbnbBeginner

Sales & Business Development

Work Experience

FREELANCE GRAPHIC DESIGNER

FREELANCE

Jan 2016 - Present

Job Responsibilities:

Design engaging graphics, such as brand assets, invitations, flyers, and social media posts. • Create custom T-shirt designs and marketing visuals. • Edit photos with consistent color grading and retouching. • Produced and edited videos with smooth and clear storytelling. • Capture high-quality event, product, and portrait photos.

Adobe PhotoshopCanvaAdobe Premiere ProLogo DesignSocial Media Graphics

ADMINISTRATIVE ASSISTANT

DEPARTMENT OF HEALTH

Mar 2023 - Dec 2024

Job Responsibilities:

• Managed payroll and provided administrative support • Designed communication materials for publications • Handled social media and email management • Accurately encoded, updated, and verified health-related data into the DOH database.

Email ManagementEmail SupportSocial Media SupportGoogle Sheets (Advanced)Excel (Advanced)Adobe PhotoshopCanvaAdobe Premiere ProVideo EditingCapCut

ADMINISTRATIVE ASSISTANT

DEPARTMENT OF HEALTH

Oct 2021 - Dec 2021

Job Responsibilities:

• Managed payroll and provided administrative support • Designed communication materials for publications • Handled social media and email management • Accurately encoded, updated, and verified health-related data into the DOH database.

Email ManagementEmail SupportExcel (Advanced)Google Sheets (Advanced)Adobe PhotoshopCanvaAdobe Premiere ProLogo DesignSocial Media GraphicsCapCut

CUSTOMER SERVICE ASSOCIATE

OPEN ACCESS BPO

Oct 2018 - Sep 2020

Email ManagementTicket ManagementPhone SupportEmail SupportExcel (Advanced)

CUSTOMER SERVICE REPRESENTATIVE

SiTEL PHILIPPINES CORPORATION

May 2018 - Sep 2018

Job Responsibilities:

• Received billing inquiries, transaction disputes, and account concerns. • Resolved unauthorized transactions and initiated dispute investigations. • Provided clear and accurate information on payment processing & account balances.

Phone Support

Quick Stats

Age31 years
GenderMale
English LevelFluent
ID VerificationVerified
Portfolio
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