Virtual AssistantVirtual Assistant
Jerico
ID Verified$1,500
per month
($9/hour)
Profile Description
Versatile Virtual Assistant with 6+ years of experience in e-commerce support, social media management, and automation development. Skilled in Botcake, Pancake, Chatfuel, META Ads, Shopify, QuickBooks, and Microsoft Excel. Known for fast turnaround, strong problem-solving, and adaptability in high-volume environments. Open to remote work.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Finance & Accounting
Virtual Assistance & Admin
Content & Writing
Customer Success
Data & Analytics
E-commerce & Marketplace
Marketing & Growth
Work Experience
Automation Virtual Assistant
E-Commerce Industry
Sep 2025 - Aug 2026
Job Responsibilities:
Developed custom chatbot automation sequences in Botcake from scratch. Created dynamic prompts for automated customer responses via Botcake, Pancake & Chatfuel (META-integrated). Recorded and organized Facebook sales transactions for accurate reporting.
Customer Representative
E-Commerce Industry
May 2023 - Feb 2025
Job Responsibilities:
Provided customer support via email, live chat, and social media. Managed high volumes of daily inquiries while maintaining quality. Assisted with order tracking, returns, refunds, and product inquiries.
Customer Support VA Creative
E-Commerce (RTW Products)
Mar 2020 - Dec 2022
Job Responsibilities:
Produced creative video shoots for Ready-to-Wear product promotions. Developed product creativity concepts and handled client inquiries.
Customer Support VA Marketing & Sales
E-Commerce & Clothing Line
Jan 2022 - 2023
Job Responsibilities:
Managed website appearance and advertisement content. Collaborated on marketing and sales with cross-functional teams. Created pages, product listings, and organized templates.
Quick Stats
Education
High-school
Colegio De Calumpit
2018 - 2019