customer servicecustomer service
jeramil
ID Verified800/mo
General Trias, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since June 2026
Profile Description
Dedicated Customer Service Professional with 8 years of experience supporting diverse industries including healthcare, e-commerce, and travel. Proficient in resolving customer concerns through voice, email, and chat while maintaining a high satisfaction rate. Skilled in CRM platforms like Zendesk, Salesforce, and HubSpot, with a strong ability to de-escalate issues, manage time effectively, and deliver personalized service. Known for professionalism, empathy, and consistently exceeding performan...
Top Skills
Live Chat Support · 8 yearsPhone Support · 8 yearsEmail Management · 5 yearsTicket Management · 4 yearsDocument Management · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Ticket ManagementAdvanced
ZendeskAdvanced
Technical SupportIntermediate
Email SupportBeginner
Sales & Business Development
Cold Email OutreachIntermediate
Cold CallingIntermediate
Zoho CRMIntermediate
Specialized Skills
Telehealth SupportAdvanced
Mental Health SupportIntermediate
Virtual Assistance & Admin
Email ManagementExpert
Travel PlanningAdvanced
Document ManagementAdvanced
Calendar ManagementIntermediate
Data EntryIntermediate
CalendlyIntermediate
Work Experience
Healthcare Sales Representative
Insight TherapySolutions
Oct 2025 - Jun 2026
Email SupportCold CallingTelehealth SupportLive Chat SupportCold Email OutreachMental Health SupportPhone SupportZoho CRMCalendar ManagementData EntryCalendlyEmail ManagementDocument Management
Quick Stats
Age33 years
English LevelConversational
ID VerificationVerified