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Dedicated Customer Service Professional with 8 years of experience supporting diverse industries including healthcare, e-commerce, and travel. Proficient in resolving customer concerns through voice, email, and chat while maintaining a high satisfaction rate. Skilled in CRM platforms like Zendesk, Salesforce, and HubSpot, with a strong ability to de-escalate issues, manage time effectively, and deliver personalized service. Known for professionalism, empathy, and consistently exceeding performan... See more