Jennifer

VA, Scheduler, Tech Support, Automation Specialist

Jennifer

1,700/mo
Tanza, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I have a total of 14 years work experiences in Customer Support, Technical Support, Scheduler and automation.

Top Skills

Email Support · 10 yearsExcel (Advanced) · 10 yearsGoogle Sheets (Advanced) · 10 yearsLive Chat Support · 5 yearsPower BI · 4 years

Skills & Expertise

AI & Automation

Workflow AutomationBeginner

Customer Success

Email SupportExpert
Live Chat SupportExpert
Technical SupportAdvanced
Ticket ManagementAdvanced
Phone SupportIntermediate

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Power BIAdvanced

Design & Creative

FigmaAdvanced
CanvaBeginner
Logo DesignBeginner
CapCutBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Facebook MarketplaceBeginner
Shopify PlusBeginner
Product Listing OptimizationBeginner
Inventory ManagementBeginner
Order ProcessingBeginner

Work Experience

Technical Support

Empyra

May 2022 - Jul 2025

Workflow AutomationLive Chat SupportPhone SupportEmail SupportTechnical SupportTicket ManagementExcel (Advanced)Google Sheets (Advanced)FigmaPower BICanva

Quick Stats

Age35 years
ID VerificationNot verified