Jennifer

Virtual Assisant,Customer Service Representative,Data Entry,

Jennifer

ID Verified
550/mo
DAVAO CITY, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Organized and dependable professional with experience in administrative support, customer service, and virtual assistance. Skilled in data entry, document organization, email handling, and supporting daily back-office operations. Detail-oriented, quick to learn new systems, and committed to maintaining accuracy, confidentiality, and efficiency in a professional office environment.

Skills & Expertise

Customer Success

ZendeskBeginner
LiveChatBeginner
CrispBeginner

Data & Analytics

Design & Creative

E-commerce & Marketplace

ShopifyBeginner
EtsyBeginner
TikTok ShopBeginner
DropshippingBeginner

Finance & Accounting

Marketing & Growth

Sales & Business Development

Work Experience

Billing and technical specialist

Sutherland Global Davao

Nov 2022 - Feb 2025

Job Responsibilities:

I am a Billing and TechnicalSpecialist and my responsibilities are Assisted customers with billing inquiries, including invoice explanations, payment processing, account adjustments, and dispute resolution. Reviewed and corrected billing errors while ensuring compliance with company policies and procedures. Provided technical support for AT&T services such as internet, mobile, and related devices...

Live Chat SupportTechnical SupportPhone SupportEmail SupportExcel (Advanced)Google Sheets (Advanced)LiveChat

Quick Stats

Age46 years
GenderFemale
English LevelFluent
ID VerificationVerified