B2B Cold Calling, Customer Service,B2B Cold Calling, Customer Service,

I have over four years of experience in the BPO industry, where I handled a variety of accounts, including telecommunications, healthcare, cybersecurity, and sales. Throughout my career, I've developed strong communication, customer service, and problem-solving skills while consistently meeting performance goals and delivering excellent customer experiences. A significant part of my experience involved using consultative selling and upselling techniques. I learned how to identify customer needs... See more