Customer Service Representative / Appointment Setter

Jass

620/mo
Gapan , Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced remote professional with a 9-year background in customer service, data management, and appointment scheduling. Skilled at navigating complex CRM systems, handling professional multi-channel client inquiries, and maintaining meticulous data accuracy. Known for a proactive work ethic, high adaptability across diverse industries, and a strong commitment to enhancing the customer experience.

Top Skills

Phone Support · 6 yearsCold Calling · 3 yearsLead Generation · 3 yearsLead Management · 3 yearsWarm Outreach & Appointment Setting · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Lead ManagementAdvanced
Email SupportIntermediate

Sales & Business Development

Lead GenerationAdvanced
Cold CallingAdvanced
Warm Outreach & Appointment SettingAdvanced
B2B SalesIntermediate
B2C SalesBeginner
Cold Email OutreachBeginner

Virtual Assistance & Admin

Data EntryBeginner
CalendlyBeginner
Calendar ManagementBeginner

Quick Stats

Age42 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

St Alexius De Savelli

2001 - 2004