Assistant Bookkeeper, Admin Assistant. Customer ServiceAssistant Bookkeeper, Admin Assistant. Customer Service
Janice
ID Verified$1,500
per month
($9/hour)
Profile Description
Results-driven Administrative and Bookkeeping professional with over four years of virtual assistance experience, complemented by a strong BPO background in technical and customer support. Skilled in financial data management, reconciliations, reporting, communication support, and administrative operations. Known for accuracy, efficiency, adaptability, and reliability in fast-paced and client-focused environments.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Finance & Accounting
Customer Success
Sales & Business Development
E-commerce & Marketplace
Virtual Assistance & Admin
Work Experience
Assistant Bookkeper
The Bustling Bookkeeper
Apr 2023 - Feb 2025
Job Responsibilities:
Consolidated financial data from Amazon, Shopify, and Square Up into QuickBooks Online, increasing financial reporting accuracy by 20% and streamlining reconciliation processes.. Streamlined bank transactions and reconciliations, reducing errors and ensuring timely financial updates. Oversaw income tracking for AppFolio and Airbnb, guaranteeing accurate revenue records. Provided actionable financi...
Customer Service Representative
Alorica | Concentrix | CSS
Sep 2018 - Aug 2023
Job Responsibilities:
Successfully supported customers across food delivery, retail, warranty, and telecommunications accounts through inbound/outbound calls, email, and chat, consistently delivering accurate and efficient service. Assisted DoorDash customers and dashers with order processing, incentives, and merchant confirmations, helping ensure smooth order fulfillment and positive customer experience. Handled ord...
Admin Assistant Bookkeeper
Confidential Client
Jan 2022 - Mar 2023
Job Responsibilities:
Improved inventory and sales data accuracy for Amazon by implementing efficient management practices. Executed detailed encoding of sales summaries, receipts, and bank feed reconciliations, achieving 100% accuracy in financial records. Strengthened reporting systems, ensuring up-to-date and error-free financial documentation.
Administrative Assistant
Eighteen 40rty 1840.co
Jun 2020 - Nov 2021
Job Responsibilities:
Managed front desk operations and optimized client interactions, enhancing satisfaction by 15%. Handled phone calls and emails, streamlining communication workflows and boosting team efficiency.
Quick Stats
Education
Bachelor's Degree
Polytechnic University of the Philippines
2023 - present