Customer supportCustomer support
Ivy
600/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$600
per month
($3/hour)
Member since October 2026
Profile Description
I'm a customer support/ virtual assistant who helps clients achieve the target and goals. I do live chats, calls, emails and social media support.
Top Skills
Email Support · 2 yearsLive Chat Support · 2 yearsLiveChat · 2 yearsSocial Media Support · 2 yearsZendesk · 2 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportIntermediate
Email SupportIntermediate
Social Media SupportIntermediate
ZendeskIntermediate
LiveChatIntermediate
Ticket ManagementBeginner
Phone SupportBeginner
FreshdeskBeginner
E-commerce & Marketplace
ShopifyBeginner
Order ProcessingBeginner
Inventory ManagementBeginner
GorgiasBeginner
Specialized Skills
GDPR ComplianceBeginner
Intellectual PropertyBeginner
Terms & ConditionsBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
CalendlyBeginner
AsanaBeginner
Quick Stats
Age31 years
English LevelFluent
ID VerificationNot verified